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Land Rover Freelander Head Gasket Failure

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Land Rover Freelander Head Gasket Failure
5 July 2005, 9:38 PM
Mike
Joined 5 Jul 2005
7 posts

Depressingly enough after reading the postings on this site, I have just found out that I have a head gasket problem on my Freelander. I have been trying to get hold of the watchdog report but it appears to have disappeared from the links that I got for it. Does anyone have a copy or know an up to date link that I can get it from? I have a 1999 1.8 Petrol Freelander XEi which has done 52,000 miles and is out of warranty with a FSH. I have been told by the main dealer that it needs a new cylinder head and that they are to contact LR to find out what they will contribute. It was my company car (from new) that I bought off the co. More fool I....

Land Rover Freelander Head Gasket Failure
6 July 2005, 1:50 AM
Jon
Joined 6 May 2005
387 posts

Hi
Read this string & you'll find advice. If the failure is due to a design fault, as I suspect it is, & the dealer has to make mods to your freelanders engine then being out of warranty does not apply. LR are still liable & they know it!!

Land Rover Freelander Head Gasket Failure
7 July 2005, 9:06 PM
Mike
Joined 5 Jul 2005
7 posts

Thanks Cris. LR have now offered to pay parts only and no labour. I am having none of that. Thanks for your help.

Land Rover Freelander Head Gasket Failure
7 July 2005, 9:10 PM
-  Edited by Mike 7 July 2005, 9:18 PM
Mike
Joined 5 Jul 2005
7 posts

Message for Duncan.

LR have offered to pay for parts but no labour on my Freelander 1.8 XEi owned from new with FSH but out of warranty. Can you let me have your reg, name and dealership so I can tackle them?


Land Rover Freelander Head Gasket Failure
7 July 2005, 9:21 PM
Mike
Joined 5 Jul 2005
7 posts

Message for Graham

How is your case going?



Land Rover Freelander Head Gasket Failure
7 July 2005, 11:15 PM
duncanfitz
Joined 16 May 2005
9 posts

Mike

My name is Duncan Fitzpatrick, BU51VFG, Chipperfield Land Rover, Herts.

Hope this helps

Duncan


Land Rover Freelander Head Gasket Failure
8 July 2005, 1:03 AM
Nan
Joined 8 Jul 2005
1 posts

I would like any input I can get on a problem I am having. I bought a Land Rover Freelander last year from a used car dealer with 14,000 miles on it. It is a 2002. Two days ago the engine came out of it and they will have to replace it. It only has 29,000 miles on it. I put 15,000 on it myself. They have yet to tell me what may have caused it and will not let me have a rental car due to the fact I didn't buy from it from an actual Land Rover dealer....any help?
I will never ever buy another one!

Land Rover Freelander Head Gasket Failure
8 July 2005, 1:34 AM
Jon
Joined 6 May 2005
387 posts

Hi Nan

Your supplying dealer is liable even though they are not a LR dealer. Your contract is with them therefore you must take action against them. Even though they are not a LR dealer the courts would consider that they would 0r should have had 'special knowledge' & if they calim they did not then they should not have been selling even second hand LR products. Good luck


Land Rover Freelander Head Gasket Failure
8 July 2005, 10:06 AM
Mark
Joined 5 Jul 2005
20 posts

Hi, All

Out of sheer desperation I've unloaded our 1.8i for a 03 reg Fiesta and lost £5500 plus the cost of the engine rebuild (£1000+) over two years!

As you all aware by now the 1.8i is so full of potential failures resulting in highly expensive repairs, you’ll continually have your hand in your pocket.

A point to watch is that in a "trade in" a '99 1.8i with 80,000- 90,000 miles is worth in the region of £3200 - £3800!!! and most dealers won't even consider retailing the vehicle due to it's appalling record.
When you consider the original list price was around £19,500 it's not a good future resale proposition.

If you are wondering why I traded it, surprise, surprise its losing coolant once again.

I'll stick to my old series Land Rover's and let the wife experience trouble free economical motoring via Ford's Fiesta.

Good luck to you all with your ongoing battles with LR.

Mark


Land Rover Freelander Head Gasket Failure
8 July 2005, 7:50 PM
Mike
Joined 5 Jul 2005
7 posts

LR offered to pay parts only for my out of warranty 1999 Freelander 1.8XEi. I attempted to tackle them today and they said they would review it. They came back and told me that their final decision is that they will pay parts only notwithstanding pointing out Duncan and Lynda's cases, mentioning Watchdog, threatening to take court action, indicating that I would no longer consider trading in against a new model (not that I would anyway) etc. I am well aware that I have no contractual relationship with them and that I cannot get them under the Consumer Protection Act. It would appear that my only recourse is to threaten to sue the maindealer under the Sale of Goods Act in the hope that they will waive any labour charges. My only cause of action against LR is in negligence and I would have to show that the defect arose as a result of their negligence. I have no doubt it is a design fault but the cost of getting the evidence with no guarantee of success when the labour charge is £600 inc VAT...well you do the maths. LR know full well the position. Why else would they offer to pay parts as a "gesture of goodwill" ? It stinks. Their Customer Services people know the script. Anyone got any other ideas as I am going to speak to the dealer on monday?

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Land Rover Freelander Head Gasket Failure
9 July 2005, 0:04 AM
junklander
Joined 1 Jul 2005
32 posts

Well done Mike. It seems you are having some success. Like Mark, after much research and frustration I traded my 2000 Freelander in (on a new Hyundai Getz). I considered private sale, but I would not wish this experience on anyone. At least when the dealer re-sells they will have to provide a warranty, however I hope it stays in their yard forever. This car is best left "offroad". I still have a vested interest in the subject given that LR owes me $AU6000.00 for a new engine (including labour). I am happy to pursue this for as long as it takes. Mike's story creates an interesting precedence, and gives me some hope. In Australia we have a consumer authority called the ACCC. They are reluctant to take on my case at this time, saying although I have a valid complaint, this is a private matter between seller and purchaser. The ACCC has suggested I send LR a letter of demand, (for reimbursement of costs), supported by the relevant receipts on the grounds that they have supplied a product which breaches my "statutory warranty". For those that are unaware the statutory warranty applies to all retail sales. It has no time limit and states that the goods must be of reasonable quality and must be durable. Unfortunately the Statutory Warranty is open to interpretation, which means if LR refuses my claim I would then need to take legal action through the Small Claims Tribunal (I will if I have to). This will involve gathering sufficient evidence on this issue. As long as this struggle remains as "the individual against LR" they will never admit general liability for what we all know is a faulty product. As you are all aware LR is not interested in the hundreds (or thousands) of complaints that are posted on the net. Their official line is that "you are the only one with this problem", or "your car is out of warranty", or "it was not serviced by LR", or "you did not buy it new from LR", or " there is no recall in place", and "there is no problem with this engine". On a collective scale LR can't win this argument, however as long as we have to fight as individuals LR will have the advantage. I am not sure of the full background on Mike's story, but I am very interested in anyone able to create a precedence which LR will have to consider in future claims. I encourage those that have traded their Freelanders to keep monitoring this and other forums. Don't let them get away with this!!

Land Rover Freelander Head Gasket Failure
9 July 2005, 0:18 AM
junklander
Joined 1 Jul 2005
32 posts

Here is some essential reading dedicated to ..... "resolving the long standing issue of the poor design of the k-series petrol engine as fitted to the Land Rover Freelander".

http://www.pagetraining.com/landrover_freel......sket_engine.htm


Land Rover Freelander Head Gasket Failure
9 July 2005, 0:47 AM
Jon
Joined 6 May 2005
387 posts

Hi Mike

You must hold your ground. Tell them, that for a start, you will report them to Trading Standards. As far as obtaining evidence to support your claim, you have everybody on this forum most of whom I am sure will be prepared to give you 'statements of truth' describing their experiences. Also you could copy this forum & give a copy to the dealer, asking them to forward it to LR. Then promise that you will next give it to the press.


Land Rover Freelander Head Gasket Failure
9 July 2005, 1:06 AM
junklander
Joined 1 Jul 2005
32 posts

Yeah, go for it Mike. We need someone to get a win here! ... cheers Terry.

Here are some links to more Freelander stories:

http://www.landroverexchange.com/forum/search/search.pl

http://driving.timesonline.co.uk

http://www.my4x4.co.uk

http://www.clik2complaints.co.uk

http://www.lrx.com

http://www.cbg.ie

http://www.topgear.com

http://www.reviewcentre.com/review125991.html

http://www.reviewcentre.com/review149875.html

http://www.reviewcentre.com/review123413.html

http://www.reviewcentre.com/review118407.html

http://www.reviewcentre.com/review111007.html

http://www.reviewcentre.com/review136233.html

http://www.reviewcentre.com/review135215.html

http://www.reviewcentre.com/review110828.html

http://www.reviewcentre.com/review27918.html

http://www.landroversonly.com/forums

http://www.topgear.com - not fit for purpose

http://www.usedcarmart.co.uk/forum

http://www.carsurvey.org

http://www.freelanderheadgasket.co.uk/

http://www.preloved.co.uk

http://www.carmechanicsmag.co.uk

http://www.complaints.com

http://www.complaints.com

http://www.british-cars.co.uk

http://www.parkers.co.uk

http://www.carsurvey.org

http://www.reviewcentre.com

http://experts.about.com

http://www.reviewcentre.com/review14360.html

http://www.reviewcentre.com/review5158.html

http://www.landroveruk.net/forum.html

http://www.topgear.com


Land Rover Freelander Head Gasket Failure
9 July 2005, 1:26 AM
Jon
Joined 6 May 2005
387 posts

Hi Junklander

I read the interesting site you included with your message. Whilst I agree that the dealer being sued might introduce a part 20. All this means is that the defendant is introducing a co-defendant which will be LR. Both parties ARE liable. Also I suggest that the advice given is wrong in that the court will not allow them to drag things on. The manufacturing defect either exists or it does'nt & from the available evidence it is clear that it does & even LR will not be able to deny it in court. Even LR cannot blame a dealer for a design fault. I think the solicitor mentioned on the website overlooked this when giving advice when he suggested that they would blame each other. Could you e-mail the web site with this message. If LR is first taken thru the small claims court (upto £5,000) costs are not a factor. If there is anyone interested, as a first step, in getting together to form an action commitee please post here & I will provide an e-mail address & we can get things started.



Land Rover Freelander Head Gasket Failure
9 July 2005, 1:36 AM
junklander
Joined 1 Jul 2005
32 posts

Hi Cris.... Yes I am interested participating in an action commitee. This debate will go nowhere unless LR is tackled via a united voice. They will only admit liability if they are forced to, and individual complaints against LR are clearly not going to work.

Terry.


Land Rover Freelander Head Gasket Failure
9 July 2005, 1:40 AM
Jon
Joined 6 May 2005
387 posts

Hi Junklander

e-mail me on JS Home Office [Log in to view email]


Land Rover Freelander Head Gasket Failure
9 July 2005, 8:20 AM
clive
Joined 5 Jul 2005
7 posts

Put my name on the list E-Mail [Log in to view email] I have received the standard bog off letter from land rover and do not beleive that they should get away with this. I have also e-mailed watchdog, I think if they keep on receiving constant e-mails on this they will bring it up again with land rover, in the meantime the Freelander has to go!

Land Rover Freelander Head Gasket Failure
9 July 2005, 9:19 AM
lewis
Joined 1 Jun 2005
16 posts

I am interested in joining an action group,I had to write off my freelander as it needed a fourth engine Landrover paid for engine 2 & 3 following watchdog.The third engine did 20,000 miles and then the old problem occured despite being told by the dealer they had solved the problem at engine 3. I got £300 from a scrap dealer it was criminal as the car was imaculate market value was about £4500 if it had been driveable.Despite moving on I am still furious that landrover has been able to get away with this.I have kept all the paperwork of the whole sorry tale and emailed watchdog. Karen

Land Rover Freelander Head Gasket Failure
9 July 2005, 9:24 AM
lewis
Joined 1 Jun 2005
16 posts

Email address regarding the above post [Log in to view email]

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