Land Rover Freelander Head Gasket Failure
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I've set up a new e-mail address specificaly for this subject: Action Commitee which is as [Log in to view email]
if you want to join with other owners answer response 146
If you want to join other owners go to response no.146
I purchased my Freelander from new, and have had three failures. So far it has had a complete new engine and then two more cylinder heads. These were fitted at three different dealers (I did this just to prove that the components are at fault). I believe that the sale of goods act should protect purchasers in this case - however as you must know you can only use it against the retailer (your dealership), not the manufacturer. It seems that you will need to risk more money than the car is worth to bring a case at all. Seems like a toothless law then (nothing new there!). I have created a website to highlight this issue. You might like to visit it at http://www.pagetraining.com/landrover_freel......sket_engine.htm or search google for 'freelander head gasket'
I think it depends on how much you are claiming for. If it is less than £5000 then you have nothing to lose as there are no costs implications. I have a barrister contact who specialises in product liability claims and I have tried to speak to him today but with no joy. Will try again tomorrow. I found your site separately. Very useful it is too! As I see it we can pursue LR in negligence but we would have to prove that the defect arose as a result of their negligence. That might prove difficult as we would need engineering evidence. However, it occurred to me that those of us who have had problems since the watchdog report might well argue that LR should have done a product recall at the very least after that time and were negligent in not doing so. I appreciate that a lot of the info indicates that the work they do on these engines never actually solves the problem but at least it is a start in a negligence claim. Has anyone seen the Watchdog report because I have tried to search for it to no avail and could really do with seeing a copy? As far as my personal situation is concerned, our car is on the LR main dealers premises stripped down and ready for repair. I have not spoken to the dealer yet as I want to speak to my friendly barrister first. We need the car back and if the dealer wont waive labour charges we will need to pay them first and pursue them afterwards as they wont let us have the car back otherwise and we need it back! Cris, I am happy to join an action committee.
In a letter of demand to LR Australia, amongst other issues, I have pointed out that the sale of replacement engines for Freelanders built before 2001 may contrevene the Trade Practices Act. It goes like this: "I am also concerned that when I purchased the replacement engine from Land Rover I was openly told by LR Customer Care that this new engine is exactly the same as was fitted at time of vehicle manufacture. This is clearly dishonest trading in light of the clear and mounting evidence regarding these engines. Terry.
I am in effect trying to get the dealer to buy back the shoddy goods (as they would do if it were a sticky 'non-stick' frying pan.) but it seems that because they took so much money off us in the first place then they are not obliged to follow the letter of consumer law. As many others have said, they would not wish a Freelander on any prospective purchaser and I think this also proves the point that Land Rover should get their corporate heads out of the sand. I am of the opinion that a mass group action is the way to go rather than letting Land Rover deal will individual cases - thus sweeping the issue under the carpet. I have also been amazed at the blatant lies that come from dealers regarding this issue. One service manager at a dealer in Chester was honest though - he told me he did not want the work! I had an email from Geoff in Australia last night. He has parked his oil dripping Freelander on the drive of Land Rover Australia. His engine has just gone for the seventh time! He is demanding a new car. Maybe if the pile gets big enough.... Adverts Currently On Preloved - Place an ad here for free
I pointed this all out to my dealer today but they didn't understand and instead spoke to LR again only to be told that the matrix dictates what they will pay out. They are now going to get LR to phone me tomorrow to discuss further. I don't hold out much hope of them changing their minds though. Mike
Also keep an eye on Gavin's web site at http://www.pagetraining.com/landrover_freel......sket_engine.htm for more data on this issue. Well done to Geoff for returning faulty goods to Land Rover....I hope he manages to get some media coverage as well, (before Land Rover parks it out the back so no one can see!!). Hopefully Geoff will join the forum soon. Terry.
The dealership has given notice that it intends to defend the claim, which I expected. The defence is due this week, no doubt it will be based on lack of timely servicing etc, which we're ready to defeat. Will post updates. Even if I lose I'll feel better for taking it all the way.
Spot on, ive been posting this advice for ages
You probably know this but they can't just spring there defence on you on the day. Have they put in a defence within the time limit? If so would you mind disclosing it via the e-mail address i've put on this board. Also please let me know if the dealer tries to bring LR on board as a co-defendant.
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Edited by Jon 11 July 2005, 1:44 AM
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