Land Rover Freelander Head Gasket Failure
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Land Rover Freelander Head Gasket Failure
7 September 2005, 11:04 PM
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junklander
Joined 1 Jul 2005
32 posts
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Hi Terry,Yes this is tactic is well known. I am in the same position. When I demanded that LR cover my repair my Freelander was in sitting lifeless in the LR dealer workshop. LR denied all responsibility saying it was out of warranty. As I could'nt afford the $120.00 p/h labour charge I had it towed to another 4WD specialist. Now LR claim they can't re-consider my claim because "unfortunately" I did not have it repaired at an authorized LR dealership. The repair and servicing is irrelevant to the fault which is a manufacturing defect, and The LR Action committee intend to prove it so. For those that are not yet members...join now, so that your voice will be heard. http://home.austarnet.com.au/edwardsonline/f......anderheadgasket Regards, Terry (junklander).
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Land Rover Freelander Head Gasket Failure
8 September 2005, 3:45 PM
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jeffster
Joined 8 Sep 2005
1 posts
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So. my father-in-laws W reg Landrover also stopped on a roundabout last week. It has a full service history. On contacting the dealer in question (LR Coniston), they were informed that LR would only meet 50% of the engine costs and none of the labour costs in question.Duncan, or anyone who has received 100% of their costs from LP, please can you advise on how to proceed and achieve the same result?
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Land Rover Freelander Head Gasket Failure
8 September 2005, 7:35 PM
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Kelly
Joined 5 Sep 2005
9 posts
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I've received a letter back from LR giving the reasons to reject my claim. Basically saying what I said in my previous post, they're also saying that the oil and water levels were low, which is rubbish as I checked it the day before. But this is now something I can't prove, this is the conclusion to thir letter.......... CONCLUSION.Therefore from the inspection carried out I can confirm the failure / damage as reported. However in my opinion the vehicle has been driven on in a failed condition and therefore the claim should be rejected". It is clear from the technical evidence seen by the engineer that the vehicle was not stopped when the initial failure started. This has now caused further, more extensive damage which is something that the warranty specifically excludes. In view of the above, we were left with no alternative but to reject the costs for the additional damage caused to the vehicles engine. However we did authorise £609.86 towards the cost, this being the amount given by your repairer to rectify the original failure which was for replacement of the cylinder head gasket. We trust the above clarifies our position in this matter. Yours sincerely Mr J Wright Land Rover Approved
Anyone got any suggestions? There is no way I'm paying £3000, but I slowly feel like I'm losing
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Land Rover Freelander Head Gasket Failure
8 September 2005, 7:52 PM
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terry
Joined 23 Jul 2005
17 posts
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Can you tell me what age your car is and have you had it since new
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Land Rover Freelander Head Gasket Failure
8 September 2005, 8:58 PM
Edited by Jon 8 September 2005, 8:59 PM
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Jon
Joined 6 May 2005
387 posts
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KellyPlease get in contact direct by e-mailing [Log in to view email]
___________________
cris
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Land Rover Freelander Head Gasket Failure
8 September 2005, 9:08 PM
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terry
Joined 23 Jul 2005
17 posts
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Kelly can you tell me what year car you have and whether you have owned it from new. I have some information which may help but there was a modification in 2001 so I need to know if your car is earlier or later.
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Land Rover Freelander Head Gasket Failure
8 September 2005, 9:30 PM
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terry
Joined 23 Jul 2005
17 posts
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kelly, Just noticed from your first message you have 51 reg car Have you seen bulletin 036 issued by land rover in 2001 This clearly states that the Gasket problem is due to " insufficient coolant flow during warm up. It recommends a modified gasket and remote thermostat. In effect its a design fault I've got a copy of the bulletin if you want to see it
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Land Rover Freelander Head Gasket Failure
8 September 2005, 11:15 PM
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lewis
Joined 1 Jun 2005
16 posts
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I feel compelled to post a message as I cannot believe that every time I log on to the forum there is another sorry tale from someone else. It is five months since I had to write off my freelander and each week brings another same story. How are Landrover getting away with this its got to be one of the biggest scams within the car industry this century. I am starting to feel I am a bit sad not putting it behind me, but I lost so much money and I had no choice and it was not self inflicted. I hope I am not the only one that feels like this.I am suprised watchdog have not got involved for a second time.Does anyone think we should all email them on block on the same day ? It might be worth a try, anything to bring Landrover to account.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 8:25 AM
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Kelly
Joined 5 Sep 2005
9 posts
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Terry, would really appreciate seeing a copy of that bullitin, thanx.email me at [Log in to view email]
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Land Rover Freelander Head Gasket Failure
9 September 2005, 8:26 AM
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junklander
Joined 1 Jul 2005
32 posts
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Lewis...I'm with you. I just hope everyone here is supporting the LR Action Committee. It is plain to see that individual action has had very little impact on LR.... they continue to tell complainants that their case is isolated and "...the records do not show a significant number of compaints to support your claim". This is the crux of the problem we need to get the issue recognised as a fundamental manufacturing defect, thereby removing Land Rovers ability to individualize the problem. This will only be achieved through a group campaign against LR. All participants to this forum are encourage to support the LR Action Committee via the email address at: http://home.austarnet.com.au/edwardsonline/f......anderheadgasket
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Land Rover Freelander Head Gasket Failure
9 September 2005, 8:45 AM
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Mark
Joined 5 Jul 2005
20 posts
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Hi All,Judging by the way every owner is being treated with this design fault failure, it may be a case of engaging an independent engineer to assess the situation. As in Kelly's case, LR seem to assume that the vast majority of owners no nothing about basic oil/water checks etc. and use this as a "cop out". They will normally state that any claims are investigated on an individual basis. Obviously this is to ascertain which owners will fight or "cave in". I went through the same experience as Lewis, and lost a fortune. I was told recently that the 1.8i is no longer available only the TD4 is this true? Mark
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Land Rover Freelander Head Gasket Failure
9 September 2005, 8:49 AM
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Kelly
Joined 5 Sep 2005
9 posts
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Yes, Lewis, I'll be behind you on that one. Something has got to be done. Its really getting to me, I can't sleep at night through worry, I haven't got £3000. They can't keep getting away with this.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 9:58 AM
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lewis
Joined 1 Jun 2005
16 posts
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I know we have discussed going to the papers before and I think we all said it would result in us not being able to pass our cars on, but I think we are all ready at that stage.Every dealer in the country knows about the design fault and it is now difficult to get rid of them even to trade them in results in a huge loss even if they are still running.I think all of us that have lost money will never see any of it back but A. I want Landrover shown up and B. It might stop other innocent people buying them as they are getting cheaper people at that end of the car market can probably even less afford to loose money.How do people feel on this and has anyone got any fleet st contacts.Incidently I got a flyer from Lookers Landrover Dealership at Chelmsford this week stating that they would offer me £4000 off a new freelander, guess what I did with that !!!!!! but it did set me thinking that they may have trouble selling them.I have thought about making a flyer myself to put on the windscreen of every one I see directing them to this websight,am I getting obsessed or what!!!!
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Land Rover Freelander Head Gasket Failure
9 September 2005, 10:06 AM
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Kelly
Joined 5 Sep 2005
9 posts
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no not obsessed, i feel the same, i feel like printing off a load of stories i've found and handing them out, outside land rover where i brought mine from.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 12:03 PM
Edited by jaq200 9 September 2005, 12:05 PM
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jaq200
Joined 6 May 2005
13 posts
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I have left my 2001 Landrover Freelander 1.8s sitting in the Landrover dealership since the head gasket blew for the first time in April 2005. I bought new from the dealer and followed all warranty requirements, however I have no further interest in the vehicle and just want my money back. Does the Committee have an agreed plan of action and a direction. How far have we come or do we organise a March on Landrover and get the press involved?Too many words and no action possibly unfairly comes to mind - which makes Landrover the continual winner.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 12:28 PM
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Beagles
Joined 9 Sep 2005
7 posts
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Help!I have a Feb 2001 Freelander 2.5 V6 where I guess a similar problem has occurred to the ones mentioned on this site. Briefly the Coolant kept running out and they have identified a gasket problem with a "suspected porous block causing oil and water to be mixing" - if anyone understands what that means. The car was bought second hand through Stratstones (also sold it first time) and has a full LRSH and has only done 28k miles. I have been informed that the car requires a new engine! at a cost of £6k. I have spoken with Land Rover who have offered to cover 75% of the cost but that still leaves me £1500 out of pocket. What rights (and how much luck) will I have in getting the remaining cost out of either a) Land Rover b) Stratstones? and can anyone recommend the best way to go about it? Any prompt responses will be much appreciated as I am due to speak to the garage.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 12:44 PM
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junklander
Joined 1 Jul 2005
32 posts
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Jaq200....are you a member of the committee? Sounds like you are angry enough to be! The committee is gaining momentum, but we need as many members as possible to commit to the campaign. If you use the email address as found at http://home.austarnet.com.au/edwardsonline/f......nderheadgasket/ you will recieve sound advise and learn what strategies are planned in an effort to bring LR to account for what has become an international scandal in the automotive industry.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 12:50 PM
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Phil
Joined 21 Jul 2005
5 posts
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Beagles, my 2000 model V6 needed a new engine recently becuase of the head gasket issue. LR paid 75% of the cost but it still left me with a similar bill that I had to pay. I also had to wait 6 weeks for the car to be returned. The first new engine was dead on arrival but this and the second engine were on back order hence the delay. I finally got a hire car out of LR (not the dealer) on the very last weeked the freelander was in the garage. Not a pretty storey. My dealer has also reduced the trade in price of the car becuase it now has a new engine!! We're currently in communication with the dealer over this issue.
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Land Rover Freelander Head Gasket Failure
9 September 2005, 1:51 PM
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Kelly
Joined 5 Sep 2005
9 posts
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Beagles, Im having similar problem. I phoned citizens advice but they said best place to ring is consumer direct 0845 404 0506. I've got to wait for them to ring me back. Then Once i've got the advice from them, I'll be sending a letter to LR appealing against their decision.
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Land Rover Freelander Head Gasket Failure
10 September 2005, 7:12 PM
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terry
Joined 23 Jul 2005
17 posts
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For anyone who bought their car new there may be another route to challange Land Rover. I was advised to write to the SMMT New Car Code concilliation service, P.O Box 44755, London SW1X 7WU. Tel Advise line 0870 7518270. They have looked at my case and have agreed to take it up with Landrover. I would recommend anyone who bought their car new to write to them giving details of the problems encountered. I don,t know if it will apply to those who did not buy from new but you could try.
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