Land Rover Freelander Head Gasket Failure
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The head gasket on my 2000 Freelander 1.8 blew on the August bank holiday. Luckily, I was able to stop the car quickly, and had it recovered to my local LR dealership. After inspection, it appears there is no further engine damage, and all that's required is a new head gasket, oil, etc. However, the bill will still be close to £1000, and as the car had a major service at this dealership only 3 weeks before, I'm understandablya bit miffed. The dealership duly submitted a post warranty claim to LR UK whose response was a definite NO to financial assistance. Regardless of the full dealership service history, the service 3 weeks before and the vehicles mileage of only 49000. Their reason is that I bought the car outside of its original 3 year warranty and they seem totally unwilling to budge. When I questioned them regarding this and brought up the service history, I asked them "so you're saying that all the dealership servicing was a waste of money?" their response was a simple "yes". As it stands, the car is still at the dealership while I decide what to do next. Is it worth pursuing this legally? Or is my best option to fix it at my local independant LR specialist, and quietly sell it on?
Yup LR still refusing to accept their responsibilties. Lots of things going on. Please e-mail me direct via this forum. Click on Jon above to get e-mail address.
Guess I won't be buying another one of these cars. P.S. does anyone have a sticky reverse gear and electric windows that give up working?
Welcome to the club, perhaps you would like to join us. If so e-mail direct.
Rgds
As you now realise, many of us have suffered the same problems with this despicable vehicle. You definitely need to persue your claim via LR, but you mentioned "quietly seeling the vehicle on". Regards,
I bought a used freelander XEI 2000 from gateway/stratstone landrover in newport 16th Sept 2004 and the vehicle was 3 years old. the very next day the driveshaft went, so after a week they replaced it, then 3 weeks later the car went back for a list of 10 problems. Then the cockey sales manager went through the list and said nowt wrong. February 2005 and the gearbox went wrong (one of the faults i had earlier complained about) I was then told that it was down to 'driver abuse' and i'd have to pay! How can it be driver abuse if i complained about it a few weeks after buying the car. After a lot of aggravation, stress and letters to various departments of Pendragon, Landrover and the dealers themselves did they actually sort out a replacement. March 2005 they gave me a Freelander 1.8ES 2002 model (after me forking out another £1500) couple of months later, this one goes back, needed new coupling for the crank shaft, new pads and disks. Sept 2005, 5 days after the manufacturers warranty expires the head gasket goes wrong, now told i may have to pay. I have spoken to the dealers,landrover customer services, landrover finance, BBC X Ray, Citizens advice, solicitors etc and it seems the only option i have left is to pay £3000, then give the car back!?!?!? well sod that, next move for me is to get signs made, get all the newspapers i can find interested and then camp outside the dealership and annoy them by protesting and telling the truth to their potential customers....i shall let u know what happens....even still, look out on the news!
Email us via the forum
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Yes if you would like some help from fellow owners either ammend your details here to include your e-mail address, or click on Jon, in the address header, & e-mail us.
As suspected they were not at all interested, basically stating that LR had acted in a fair and responsible manner - (or words to that effect!!) and they could see no opportunity to take the case any further forward. I'm sure everyone in the motor trade is bent whether its a back street garage or main dealer!!! I am now trying to shift my LR, all the dealers basically don't want to know, in fact the common question I get asked is how many head gaskets has it been through?? Here are my figures of depreciation and loss!! THAT'S A LOSS OF £4900 in under a year!!!
Are you already a member? Either way e-mail us. If you don't have the address clik on Jon in the header
I'll keep the forum posted. Ron
Sorry to hear of yet another dissatisfied Freelander owner! I am in exactly the same boat as you and walked away from my 1.8S in Apr05 after 1/the rear diff going in Jan05 2/the gearbox going in Feb05 after a 'sticky' reverse gear since new 3/the head gasket going in Mar05. All this after 3.5 years and 38000 miles of virtually trouble free motoring since new! Get angry, scream and shout, kick the cat etc but most of all make sure you dont pay out a penny to get it fixed (if you bought through a LR dealership and carried out all the correct servicing, recalls, warranties etc then you have a solid case) and then get rid smart and get on with your life. Regards, Jackie
Get in touch
Get in touch. Clik on Jon & e-mail
Yes, we can but you have not included an e-mail address in your member details You can contact us by clicking on Jon, at the top of this post & going, via your password, to our email address
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Edited by jaq200 21 September 2005, 5:05 PM
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