Land Rover Freelander Head Gasket Failure
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Took car to My LR dealer and the service manager has agreed it is a very well known fault(off the record of course; in his own words they pay his morgage) But thats where the nice guy conversation stopped; He told me that I would have to pay for them to take out the engine to have a look at it180.00+ labour I know im female but does the equipment cost £180.00???? they would then get on to lr on my behalf (showing goodwill) he says but then tells me that they can not give me a courtesy car nor even a hire car (their own fleet is fully booked; me thinks must b a lot of sick freelanders here) I told him I live in a rural location with a disabled foster child, still no go so after a very xpensive taxi ride home we r now stuck; have thought about hire car with another company could I charge them 4 this??????? anyone
£180 to take an engine out is cheap.
I too asked for a courtesy car, transport for my job is important but they werent interested. I know for a fact you wont get any money back from LR for a hire car. It will be a world first if you do. Welcome to the unhelpful world of Land Rover dealers. Rob
Have just phoned me up and surprise surprise lr will not pay 4 anything and by the way its a new engine I need; I am ready 2 sign anything if any of u r doing that sort of thing and also plan on making some not very nice flyers about the LR freelander; also going 2 c if press r interested As I am foster parent of a disabled child who r now virtually prisoners in their own home we live rural with no bus route and the nearest town is 3 miles away. Bought freelander as needed a good reliable 4x4 joke or what??? I can not afford 2 pay 4 new engine so really in bad position...
Get in touch. Click on Jon above & go to the e-mail address
Monday 14th November, I will remember this day.. I was topping up the washer bottle, when I noticed there was, some thing nasty in the header tank......sound familiar??? Yes in deed it was oil in the water. I drove the vehicle to an independant L/R repairer to confirm that the headgasket had gone, but needed stripping down to find out how much damage was done.... at the end of the week, I was told, we were lucky.... it was only the headgasket.... 32,000 miles thats all the car had done. Alot of time was spent cleaning the mayo mixture out of all the places it shouldn't have got ..like the heater, the rad etc... cost £1,325. I was told by L/R customer services that the vehicle should be repaired by there own mechanices, if I want a 'goodwill payment' I was also told that L/R recognises the vehicle has this problem, as long as it has a full L/R service history. Which my vehicle has, and it under 4 years old. They would help!!! But there lies a small problem, some weeks after it had had an early 36,000 mile service, my husband notice the oil filter looked very old, after checking the invoice for the part number, it was clear the LR Dealer hadnot ever changed the filter???? B........Ds. So there was no way I would trust them to lay a spanner or a finger on my vehicle again... Does any body know if I Can still claim for the repairs that the independant LR repairer did???? My other problem is that, the part exchange for this vehicle is very low £6,000 if I am lucky, I payed £14,000, just over 2 years ago. It is a bitter pill to swollen. Do I risk using it for a couple more years?? or do I sell it on....? I am very confused??? When I bought the vehicle, we were aware of the headgasket problem, after alot of research, were reassured L/R had solved the problem and the head gasket would not go on this model year!!!!! Can any body give some advice???? Mandi
Get in touch clik on Jon above
How can you advise me. Mandi
I'm in the same position as yourself - my Freelander is being repaired by an independent. I contacted LR customer services on 08705 000500 - they initially said I had to get it towed to a LR dealership and they would have a look and consider whether they would contribute to the costs - but it would take longer as they would have to authorise the repair. When I replied that it was my prerogative where I got it repaired and that the independent would use LR parts - they said then I could submit a retrospective claim with copies of all the invoices and they would consider covering the costs of the parts but not the labour. Adverts Currently On Preloved - Place an ad here for free
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I am unable to email you, but would advice do you have to help me. Just what do you say to LR, Who do you address the letter to? mandi
I am really sorry to hear your freelander has have suffered the same fate. I would get your freelander fixed at an indenpendant, it will be quicker and possible cheaper. Mandi
Suggest if you have time you read the whole forum and do not pay a penny to have your Freelander's repaired (if you can afford to be without them for a while!). Jaq200 (who suffered the same fate with her 2001/36k Freelander in April of this year)
Yes you can but it is more difficult. Your independent must prove that they have used genuine LR parts. This in itself is a dilemma as there is a 'racing' gasket available that appently reduces the risk of future head gasket problems. Talking to my neighbours son who was a mechanic for Rover (same engine in many of their cars) they were always changing K series head gaskets. When you get the car back, you need to do that handbook stuff of checking and topping up the expansion bottle every week! I like most people here, suffered the loss and changed cars!
Cheers Terry
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Can anyone help me as to good argumentationto give to Landrover so that I can get teh work done free of charge. They say ir needs a new engine and are offering 75% parts and labour, but this should be free as this seems to be a common well-known fault. Bill
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