Advice on new PC I bought please
Messages 1 to 15 of 15.
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sOUNDS LIKE YOU'VE BEEN HAD AND YOU SHOULD TAKE IT BACK! It does'nt sound like it has come from a legitimate source. Regards Autohomes Avalon
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usually when you press a certain button sometimes its alt/f10 this brings you into recovery partition on the hard drive to recover...it could also be another button but if you get the manual this will explain it all,So no you dont need to go back to store for recovery you should be able to do this your self (unless its secondhand and previous owner kept the disc/s) in which case you may have to buy them from pc manufacturer cost may be up to £35 or cheaper
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The difference between 'restore' and 'recovery' is that 'restore' puts the contents of the PC - that is the operating system and the pre-loaded software, back to the way it was when it left the factory. The restore disc is sent by the manufacturer to the retailer or distributor, along with the system as supplied under an agreed marketing package. A genuinely new machine should come with system restore discs - all PC's that have software loaded as part of the deal, come this way. The other possibility is that the shop have bought components and built a new machine and decided what software to pre-load themselves. Recovery discs are made by the owner at some point after they have bought the machine and when they have perhaps added, removed or altered software according to their own choices. Recovery discs are a back-up set that makes a record of everything the owner wants to save on the machine at the time they go through the process. When I bought a PC that had been assembled the retailer, they supplied a genuine operating system licence attached to the tower and years later, were happy to reinstall this original system for a small fee, when I wanted to wipe it clean of possible viruses etc. Your shop doesn't sound very helpful at all and without giving a simple explanation which I could understand, I would be suspicious of what they had sold to me.
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some new pcs and laptops now allow you to create more than one copy of system recovery discs which they would not allow a while back. but they rarely come with recovery discs made up/ie prerecorded
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Product Recovery DVD ROM I'm looking at right now, came with each of the 2 Toshiba laptops I bought for my family. What this disc does (I know because I have used it) is delete everything on the hard drive and then re-install everything that was on the machine at the time of purchase - operating system, system tools and software. I'm surprised to hear that this may not be the case with other brands or recent sales practice. I stand corrected if this is the case. Thanks
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also some programs can be gotten for free if you know where to look IMO I wouldnt deal with a shop that worked like that,but thats the way some make extra money and you get a cheap pc which for the agro involved it would be cheaper to get a pc from a larger store where you get some comeback
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Also when you use them they dont wipe your disc only rename all files so windows cannot see them,if you need to properly delete files you need to get a program that writes zeros all through the disc something like wipedrive pro, though that costs, but there are programs that do same job free
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going back to the first question if it was new I would take it back if it didnt have a coa as essentially without it your windows is not genuine. thanks
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Are they going to charge you for restoring/recovering ? I've never been supplied with a computer (desktop or laptop) which hasn't come with either a valid original Windows CD, a system recovery CD or the option to create a restore CD (from a partition on the hard drive) and all have had the valid holographic windows sticker with a licence number stuck to them somewhere. (I've bought around 200 in the past couple of years). Sounds a little dodgy, I'd take it back and take my custom elsewhere. Mike
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Stainless mentions that when you wipe a disc you are not really wiping it but I believe that following a defrag, areas of a disc which still have your old records on them are available to write over and partially mask previously 'deleted' information. - I read that you need to write over the whole of a disc a number of times with meaningless code to really get rid of old records. Mark and Mike, you have hit the nail on the head - my tower PC was made up from parts by a local company, but it still came with a valid Microsoft sticker with a hologram and licence number. After eight years, it still 'does what it says on the can'.
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Messages 1 to 15 of 15.
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Edited by mikeatvillage 31 May 2009, 8:53 AM