manheim car auctions
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manheim car auctions
30 May 2003, 0:00 AM
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dave
Joined 21 May 2003
189 posts
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I recently bought a car from manheim car auctions. it was discribed as having full service history. how ever the car developed a problem i thought to save time i would contact the garage that last serviced the car and see if the car had had the same problem before. but the garadge did not answer the phone i contacted the head office of the name on the service stamp and they had no record of my car on thier computer. they also told me that they have not used the garage whos address was on the stamp since 2000. my service book said it had been serviced in febuary 03. so some one had got hold of thier stamp and stamped my book. I spoke to a lady at manheim auctions last night and she said they would need to see the book, this gave me the impresion that they would do somthing about it. so today i took the car and service book all the way back to the auction at elmsted market colchester only to be told by a difrent lady that thier was nothing they could do. so i had a wasted my time why the lady i spoke to last night did not say this i do not no, could it be that last night i was surounded by thier customers as thier was a sale on but today there was no customers thier. i thought the least they could do was offer to re-sell the car and wave the entry fee and commishion,as a jesture of good will but they seemed unintrested they told me to go away and contact trading standards, as they were only the middle people and even though they discribed the car as having 5 stamps in the book it was nothing to do with them if one was fake. For all i know the seller could be puttin cars through this auction every week with fake history so beware.
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manheim car auctions
6 June 2003, 0:00 AM
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Silver Dream
Joined 24 Nov 2002
19 posts
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Which town is this in?This is the name of the game in auction beying mate....you get good deals but there is a risk you have to take. I have bought over 5 cars from Manheim in bristol and have had no probs....you just have to be careful over what you are beying. They are nothing really do do with it....the owner bought the car to them told them to sell it gave a fake Service history and thats what happened and that is what would happen at any auctions not just manheim. If you want an after sales service then the best thing to do is bey from a dealer of garage that way you get can go shout at someone should things go
wrong.
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manheim car auctions
6 June 2003, 0:00 AM
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dave
Joined 21 May 2003
189 posts
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Its in colchester. I to have bought a lot of cars from them. What gets me is I just enquired whilst I was there buying if they could do any thing about this car that I had bought a couple of weeks before and they said bring it back the next day giving me the impreshion they would do some thing, but when I returnrd the next they said they can't do any thing. Meaning a round trip of 40 miles and half a days work was for nothing. they could have told me the day before that they could do nothing rather than tell me to bring the car back the next day then tell me.
The could have also checked who sold it and made a note to check any cars he books in in the future for the same fake stamp.
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